1. Dyvertex
  2. Services
  3. Mobile development
  4. App Store rejection

Store review

App Store rejections fixed at the cause.

Guideline 4.3, 5.1.1, 2.1 Performance, a missing purpose string, a Google Play data safety mismatch. We read the rejection, fix what caused it and write the reply to App Review for you.

  1. commit
  2. native build
  3. test build
  4. store review
  5. staged rollout
  6. someone's phone

The five working days are ours. The review queue belongs to Apple, and no one can shorten it.

Common situations

If none of these match your situation, a free consultation is the fastest way to assess your app.

ios

Your app has been rejected twice, with the same notice both times.

ios

The reviewer cannot get past sign-in, and your team cannot reproduce it.

android

Play Console flagged a mismatch between the data safety form and the data your SDKs collect.

both

Launch is Thursday and the build has been In Review since Monday.

What the five days cover

Scope and price are agreed before any code is written. If something outside the scope becomes a priority, we agree the change openly rather than adding charges later.

Rejection triage
The cited guideline, what it means in practice and which cause applies to your build. Most rejections come from a short list of causes, and the notice rarely names the cause directly.
Root-cause fix
Purpose strings, in-app account deletion, sign-in options, ATT prompts, subscription disclosure, privacy manifest and required-reason APIs, third-party SDK signatures, or any other issue the notice actually refers to.
Reviewer access
A working demo account, seeded test data and a walkthrough note, so the review moves past the login screen to the app itself.
Reply to App Review
A concise reply written for a reviewer with limited time: what changed, where to find it and why the app now meets the guideline.
Resubmission
A new build with corrected listing metadata and screenshots, submitted and monitored until approval, with the next step prepared in case of another rejection.
Play Console
The same process for Android: data safety, target API level and permission declarations. Google requires new personal accounts to complete closed testing with 12 testers over 14 days. Google sets that period, so it falls outside the five days.
App Store ConnectGoogle Play ConsoleTestFlightPrivacy manifestsData safetyFastlaneEAS SubmitDetox

Price

One price, agreed before work starts.

If the rejection is a symptom of something structural, you hear that before we spend five days on a patch.

Our own products are already in use: Mira on the iOS App Store and ariex.fit in public beta. Client case studies are not yet published, and we do not claim that any exist under NDA.

Frequently asked questions

If your question is not answered here, ask it during a free consultation.

How quickly can you resolve a rejection?

The fix usually takes one to three days. Review time is up to Apple: most submissions clear in about a day at the moment, and nobody can promise that on Apple's behalf.

Can you guarantee approval?

No. A person at Apple decides, and the guidelines leave room for reading. We remove the cited cause, make the app easy to review and answer clearly. That is what the odds actually turn on.

What if the rejection is 4.3 Spam or Design?

4.3 is the hard one, because it is about resemblance to other apps and there is no single defect to point at. The fix usually sits in the product, and sometimes it reflects a pattern across your developer account instead of anything in this build. You hear which of those applies before you pay for a fix that cannot work.

Do you handle Google Play as well?

Yes. We cover data safety declarations, target API level, justifications for sensitive permissions and the closed testing requirement for new personal developer accounts.

What if the app was removed, not rejected?

A removal runs on a different process and is often an account matter. We help you work out what happened and prepare the appeal. The outcome is harder to predict than a build rejection.

Free consultation · 20 minutes

Find out what your app needs next.

Share your repository, the rejection notice or your idea. In 20 minutes we'll tell you what to do next: targeted fixes, a rebuild, or not going ahead at all.

Prefer email? [email protected]

Not sure what is actually wrong with your app? Working that out is our job. A person reads every message and replies within one working day.