Legal / privacy
Privacy policy.
Dyvertex is the trading name of Volodymyr Zakhovaiko Strategic Partner, a sole proprietorship (JDG) registered in Poland. This page explains what data we collect through this website, why, and what rights you have over it.
Last updated: 5 September 2026Who we are
The data controller for this website is Volodymyr Zakhovaiko, trading as Dyvertex (Volodymyr Zakhovaiko Strategic Partner), a sole proprietorship registered in Poland.
For anything privacy-related, contact [email protected]. We don’t have a separate privacy inbox. Every message reaches the person who can act on it.
What we collect
The only personal data this site actively asks for is what you type into the audit request form: your name, email address, an optional budget range, and your project description.
When you submit the form, that information is stored in our own database, and we get a notification through Telegram that a request came in. No third-party email marketing service is involved, and nobody profiles you. We reply from our own inbox, directly to the address you gave us.
The site also has a chat widget. Anything you type into it, and any image you choose to attach, is sent to our server and stored so we can follow up and understand what visitors ask. Your message is passed to a language model through OpenRouter to generate the reply; if you attach an image, it is also described once by a vision model through the same provider. Neither is used to train models on your data. If you ask the assistant to put you in touch with us, it shows a small form where you leave your name and one contact of your choice - an email address, a Telegram handle or a phone number - which is stored and notified exactly like the audit form.
The widget tells you before you type that you are talking to an AI system and not a person, as the EU AI Act requires. It answers from published material about our own services, it can be wrong, and it makes no automated decision about you: it cannot accept or reject you as a client, quote a price outside our three published offers, or affect you legally in any way. A person reads everything it collects. You can skip it entirely and email us instead.
If you rate the conversation at the end, we store the score and any note you leave with it, for the same 12 months, so we can see where the assistant was unhelpful.
Please don’t paste passwords, API keys, or other people’s personal data into the chat. It is a sales conversation, not a secure channel.
Like any website, our hosting provider may automatically log basic technical data for every visit (IP address, browser type, and request timestamps) for security and reliability. We do not use this data for marketing or profiling.
We also use Vercel Analytics to see how many people visit the site, which pages and sections they reach, and which links or buttons get clicked. This runs on our hosting provider’s own infrastructure and, per Vercel’s documentation, does not use cookies or other persistent identifiers and does not track you across other websites. It reports aggregated, page-level statistics, not a profile tied to you individually.
If you accept the cookie notice, two more things run. PostHog, a product analytics service we use on its European infrastructure, records which pages and elements you open so we can see which parts of the site are useful. And we store a single first-party cookie, dvx_attr, that remembers where your first visit came from: the campaign tag in the link you clicked, or the site that linked to us. It lasts 30 days, holds no name or email, and exists so that when someone contacts us we know which post or link brought them here. Decline and neither runs, and nothing else about the site changes.
Cookies & tracking
This site does not use advertising or marketing cookies, and we don’t run Google Analytics, Meta Pixel, or any similar tool. Nothing here follows you to other websites.
Without your consent, the only storage we use is what is strictly necessary: the answer you gave the cookie notice itself, and the id that keeps your chat conversation together while the tab is open. Vercel Analytics is cookieless and runs either way.
If you accept, we additionally set the PostHog analytics cookie and the dvx_attr attribution cookie described above. You can change your mind at any time by clearing this site’s cookies and site data in your browser, which brings the notice back. We do not use session recording or heatmaps.
Why we process it
- To reply to your audit request and discuss your project (consent, given via the form checkbox).
- To prepare a proposal and deliver work if we agree to a paid engagement (performance of a contract).
- To answer your questions in the chat widget and follow up on what you asked about (legitimate interest in responding to a business enquiry; consent, where you give us your contact details through it).
- To keep our website secure and working correctly (legitimate interest, for the technical hosting logs described above).
- To understand how the site is used and improve it (legitimate interest, for the cookieless analytics described above).
- To measure which pages and campaigns actually bring people to us (consent, for PostHog and the attribution cookie, which run only after you accept and which you can withdraw by clearing this site’s data).
Sharing & storage
We do not sell your data. Three third parties are involved: Vercel, our hosting provider, which also runs the cookieless analytics described above; Railway, whose managed database in the Netherlands stores the audit request itself; PostHog, which we run on its European cloud and which only receives data after you accept the cookie notice; and Google Workspace, where we keep our email and the spreadsheet we use to track conversations with prospective clients. None of them uses your data for their own purposes.
The chat widget adds four more: OpenRouter, which routes your message to the language model that writes the reply and to the vision model that describes any image you attach; Railway, whose managed database holds the transcript and the image itself; and Telegram, which we use to get notified that someone is asking about a project. Each only receives what it needs for that job.
The database holding your messages and images sits inside the European Economic Area. Some of the other providers above process data outside it, including in the United States, which is covered by the standard contractual clauses in each provider’s own data processing agreement. If you would rather nothing you write leaves the EEA at all, use the audit form or email us instead of the chat.
Chat transcripts and uploaded images are kept for 12 months from the last message in that conversation, then deleted automatically. To have a conversation deleted sooner, email [email protected] and describe roughly when and about what you wrote, so we can find it.
If we start using a booking tool (for example, to schedule the audit call) or a dedicated CRM, we will name it here and only send it the data needed to do that specific job.
We keep audit-request emails as long as needed to respond and, if we work together, for the duration of the engagement plus what Polish tax and accounting law requires afterwards. Otherwise we delete them once the conversation is clearly over.
Your rights
Under GDPR, you can ask us to:
- Show you what data we hold about you.
- Correct anything that is inaccurate.
- Delete your data, where we are not required to keep it.
- Restrict or object to how we use it.
- Send you a copy in a portable format.
- Withdraw consent at any time, without affecting anything already done.
Email [email protected] for any of the above. You can also lodge a complaint with Poland’s data protection authority, the Prezes Urzędu Ochrony Danych Osobowych (UODO).
Changes to this policy
We may update this page as the site or our tools change. Meaningful changes will be reflected in the “last updated” date above.
Questions about your data?
Just email us directly.
We’re a small team. No ticket queue, and the chat widget is not where we handle privacy requests.
Contact Dyvertex